Additionalinformation

Additional Information

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Companydescription

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission and what we offer.

Jobdescription

Job Description

Wise is expanding its Assets product into stocks and ETFs.

We’re looking for a Market Abuse and Operations Delivery Specialist to help run day-to-day trading operations for Wise Assets and perform first-line surveillance and investigation of market abuse alerts.

In this role, you will bridge day-to-day trade trading flow operations and market abuse surveillance. You’ll manage assigned operational workflows and review market abuse alerts using agreed procedures, escalating exceptions and complex cases to senior colleagues.

Working closely with Senior Delivery Specialists, Market Abuse Specialists, and second-line Compliance, you will help maintain effective controls by flagging recurring issues and suggesting practical runbook improvements as product volume grows.

What you’ll be doing

Market Abuse Coverage

• Support the Market Abuse Operations Specialist with regular monitoring and assigned alert reviews.

• Review trading activity and supporting evidence using agreed runbooks, determine whether alerts can be closed or require further review.

• Record the evidence reviewed and your rationale for closing or escalating each alert.

• Escalate potential concerns, complex cases and unclear findings to the specialist, senior colleagues or second-line Compliance through agreed channels.

Core Operations Delivery

• Execute core operational tasks associated with the trade flow life cycle and customer offboarding in line with documented SOPs, SLAs and quality standards.

• Use operational tools, dashboards and reports to investigate routine issues and support incident resolution

• Manage your assigned workload within agreed guidance, provide clear handovers for outstanding alerts and raise capacity or delivery concerns early.

• Identify and flag recurring issues, suggest practical workflow or runbook improvements.

Qualifications

About you

• You have practical experience in market abuse monitoring or trade surveillance, including reviewing trading alerts, documenting findings and escalating potential concerns.

• You understand market abuse risks such as insider dealing, market manipulation and unusual trading patterns.

• You have experience in an operational, financial services, payments, investments, compliance operations, or other structured processing role.

• You’re comfortable following SOPs and controls consistently, while recognising when something falls outside normal guidance.

• You have strong attention to detail and can document decisions clearly and accurately.

• You communicate clearly and raise issues early, especially when quality, SLAs, customer impact, or regulatory expectations may be affected.

• You’re comfortable learning new tools, reports and operational processes.

• You can manage routine work independently within defined guidance, while escalating complex cases appropriately.

• You have a learning mindset and are open to feedback, coaching, and calibration.

Nice to have

• Previous experience in investment operations, brokerage operations, payments operations, compliance operations, or financial crime operations.

• Exposure to trading, stocks, ETFs, corporate actions, or similar investment processes.

• Experience working in a fast-moving product or operations environment.